General terms and conditions

Terms and conditions for the campsite

Arrival:

Your booked pitch is available up until 12.00 p.m. on the day you are due to arrive. Please let us know if you will be arriving after 8.00 p.m.! If we do not receive any notification, the pitch will only be held until 12.00 p.m. the next day, then we give it to someone else.

Departure:

Please vacate the pitch by midday on the day of departure.

Bank details:

BIC: HYPTAT22
IBAN: AT92 5700 0001 9003 2324
The recipient is exempt from charges.

Camping bill:

You can pay your bill in cash or by EC card (with PIN code). We accept VISA and MASTERCARD.

Prices:

All previous price lists are replaced by this price list and are no longer valid. Subject to printing errors and mistakes despite careful checking.

Reservation:

The reservation is only binding once written confirmation and your deposit has been received.
A deposit can also be paid using a credit card, by informing us of your credit card details.

For accounting reasons the site management reserve the right to reallocate the required number of pitches, even upon receipt of deposit and booking confirmation. However, the pitch category will not be changed. We apologise for any inconvenience this may cause.

Travel cancellation insurance:

Information regarding European travel cancellation insurance
Otherwise we will be happy to provide you with information on request!

Cancellation:

Free up to 3 months before departure.
Up to 1 month before departure: 40% of the agreed price.
Up to 1 week before departure: 70% of the agreed price.
In the event of a no-show 100%.

We cannot be held accountable for any delays in arrival or for early departure. Pitch fees and charges for the number of people are also to be paid for the days the site has not been used. Pitches that have been cleared ahead of schedule may also be used by others. We recommend that you take out travel cancellation insurance!

The Austrian Hotel Regulations specified at: www.hotelverband.at
Our General Terms and Conditions

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